🔒 Privacy Policy

1. Introduction

Welcome to Hook & Loop ("we", "us", or "our"). We operate the website skillupskillet.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or make a purchase.

By using this Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

• Contact information: Name and email address when you contact us or subscribe to our newsletter
• Purchase information: Name, email address, and billing address when you complete our checkout form before being redirected to Gumroad

Information collected automatically:

• Log data: IP address, browser type, pages visited, and time/date of your visit
• Cookies: Small files stored on your device to improve your experience (see our Cookie Policy)
• Analytics: We use Google Analytics to understand how visitors use our Site

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your digital product orders
• Respond to your questions and customer service requests
• Send order confirmations and download information
• Send our newsletter (only if you have subscribed — you can unsubscribe at any time)
• Improve our website and user experience
• Comply with legal obligations
• Detect and prevent fraud

4. Cookies and Advertising

We use cookies to enhance your experience on our Site. This includes:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Google Analytics to understand visitor behaviour (anonymised)
• Advertising cookies: We may display advertisements served by Google AdSense. Google may use cookies to show you relevant ads based on your browsing history. You can opt out via Google's Ad Settings

For full details, see our Cookie Policy.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Gumroad: To process your digital product purchases (your email and billing details are shared with Gumroad to complete the transaction)
• Google: Analytics data (anonymised) and advertising services
• Legal authorities: If required by law or to protect our rights

6. Data Security

We take reasonable measures to protect your personal information. Our website uses SSL encryption (HTTPS). However, no internet transmission is 100% secure. We recommend not sharing sensitive information unnecessarily.

7. Your Rights (GDPR)

If you are located in the European Union, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict our processing of your data
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at contact@skillupskillet.com.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Third-Party Links

Our Site contains links to Gumroad and Pinterest. These sites have their own privacy policies and we are not responsible for their practices. We encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: contact@skillupskillet.com
• Website: Contact form